State Systems - Protecting Life & Property

State Systems, Inc. is growing and seeking highly motivated individuals to join our team! Founded in Memphis, Tennessee, we have grown our company to serve businesses and organizations in Tennessee, Mississippi, Arkansas, and Alabama.

Please review our open positions and apply to the positions that match your location and qualifications.

Company Profile

State Systems is a privately owned total protection company based in Memphis, Tenn., that seeks to embody its mission of protecting life and property into every client and product every day. Long-known in the Mid-South for its family owned leadership and life safety systems, the company’s longest-standing and best-known services – such as fire protection equipment, training and cleaning services – have been enhanced by new technology services such as network integration, structured cabling systems and wireless support.

By operating with the utmost integrity, offering superior products and excellent customer service, State Systems has positioned itself as a leader in numerous industries providing a wide range of products and services through four divisions: Fire Protection, Cleaning Services, Technology and Low Voltage. Each division features highly trained and industry-certified professional technicians to install and maintain your system to perform as specified.

With years of proven experience in designing and fitting clients with engineered systems, State Systems is committed to finding the right fire and life safety solution for you. Whether you need a standalone product or a custom-fitted total integration system, you can trust our team to provide top-of-the-line products backed by highly knowledgeable and dedicated staff.

What We Offer

Within the Southeastern region of the United States (including Tennessee, Arkansas, Mississippi, and Alabama) we offer:

Fire Protection Services – including design, installation, repair, and inspection of fire alarms, sprinklers, suppression systems, and more.

Pressure Washing – especially equipment, floors, concrete, kitchen vent hoods and more for commercial buildings.

Security Systems – which encompass access control systems, burglar alarm systems, and video surveillance.

Communication Solutions – including commercial sound systems, paging & intercom systems, nurse call systems, and more.

Network Infrastructure Services – structured cabling and wireless site surveys.

Our Locations

Memphis, TN Office:

1861 Vanderhorn Dr, Memphis, TN 38134

Columbia, TN Office:

2212 Denise Dr, Columbia, TN 38401

Tenn-Ky Automatic Sprinkler Co:

427 Church St, Goodlettsville, TN 37072

North Little Rock, AR Office:

5200 Northshore Drive, Suite C, North Little Rock, AR 72118

Lowell, AR Office:

204 Commercial Ave., Lowell, AR 72745

Huntsville, AL Office:

3215 6th Ave SW, Huntsville, AL 35805

Tupelo, MS Office:

615 Robert E. Lee Drive, Tupelo, MS 38803

Service Coordinator

Huntsville, AL

Full Time

Mid Level

Service Coordinator
Location: Huntsville, AL (On-Site)
Division: Low Voltage / Life Safety
Company: State Systems, Inc.

About State Systems, Inc.

Founded in Memphis, TN, State Systems, Inc. is a total protection company providing fire protection, low voltage systems, and life-safety solutions across Tennessee, Arkansas, Mississippi, and Alabama. Our mission is simple: to protect life and property every day through integrity, innovation, and superior customer service.

We’re seeking a detail-oriented and customer-focused Service Coordinator to support our Low Voltage Division in Huntsville. This role is essential to keeping our service and installation operations running smoothly—from scheduling and customer setup to service order processing and technician support.

What You’ll Do

As a Service Coordinator, you’ll act as the operational hub between customers, technicians, and internal teams to ensure service requests and installations are scheduled, processed, and completed accurately and efficiently.

Key Responsibilities:

Answer customer service calls and initiate appropriate responses to service needs.
Provide daily support to technicians in the field.
Prepare and manage schedules for monthly inspections, new installations, and service work.
Collect required information and set up new customers in the company system.
Enter, process, and manage recurring and on-demand service orders.
Administer Central Station Monitoring accounts and system maintenance.
Assist with inventory receiving and distribution of job and service equipment as needed.
Support preparation of monthly commission schedules when requested.
Maintain accurate documentation and complete administrative tasks related to service operations.
Perform other duties as assigned to support operational success.

What We’re Looking For

Required Qualifications:

Associate’s degree or equivalent from a two-year college or technical school, or 6 months–1 year of related experience (or equivalent combination of education and experience).
Advanced computer proficiency, including Microsoft Excel, Word, and other MS Office products.
Strong written and verbal communication skills with the ability to interact professionally with customers, technicians, and management.
Solid math skills, including calculating commissions, percentages, and basic algebraic figures.
Strong reasoning and problem-solving abilities in a fast-paced environment.
Valid driver’s license with a good driving record.

Additional Requirements:

Ability to lift up to 25 lbs. regularly and perform basic physical office and light warehouse tasks.
Comfortable working primarily in an office environment with occasional exposure to outdoor conditions.

Compensation & Schedule

Employment Type: Full-time, Non-Exempt
Schedule: Monday–Friday (standard business hours)
Pay: Competitive, based on experience

What We Offer

At State Systems, we reward performance and support your professional growth in a collaborative, safety-driven culture.

Benefits include:

401(k) with company match
Health, dental, and vision insurance
Life, accident, and critical illness coverage
Flexible Spending & Health Savings Accounts
Employee assistance & wellness programs
Paid time off and holiday pay
Professional development and advancement opportunities
Referral and retirement programs
Pet insurance and other voluntary benefits

Company Overview

State Systems, Inc. is a privately owned total protection company headquartered in Memphis, TN. With divisions in Fire Protection, Cleaning Services, Technology, and Low Voltage, we deliver comprehensive safety and facility protection solutions across the Mid-South. Our certified technicians and operations teams provide high-quality, code-compliant systems backed by decades of experience.

Learn more at www.statesystemsinc.com

Join a Leader in Life Safety

If you’re organized, customer-focused, and ready to play a key role in supporting life-safety operations, we’d love to hear from you. Apply today to join State Systems, Inc.—a company built on trust and protecting what matters most.

Texting Privacy Policy and Information

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Pre-Employment Screening

All employment offers are contingent upon successful completion of a background check and drug screening, in accordance with applicable laws and company policy.

SSI Fire & Safety is an Equal Opportunity Employer committed to diversity and inclusion.

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